Bean Products support

How can we help?

Find answers, get help with an order, or connect with our Chicago customer care team.

Start here

Choose the fastest path for your question. For help with an existing order, please include your order number when contacting us.

Frequently asked questions

Get quick answers about products, materials, care, ordering, shipping, and returns.

Browse the FAQ

Order support

Need help with an order, delivery, return, or product question? Send our team a message.

Email customer care

Talk with our team

Call during business hours for friendly assistance from our Chicago team.

Call (312) 666-3600

Personal assistance

Real help from real people

Our team can help with product questions, order updates, returns, and choosing the right Bean Products item.

More ways to connect

Learn about Bean Products, explore business opportunities, or review important policies.

Our storyOur history and eco-conscious mission Custom manufacturingPrivate label, bulk, and custom projects Affiliate programPromote sustainable comfort products Retailer referralExplore the retailer referral program Privacy policyHow we handle personal information Terms of serviceTerms governing use of our store

For shipping, returns, product care, and other common questions, visit the FAQ above.